Privacy Policy
Introduction
This Privacy Policy explains how Lawio, operated by LLC WEB3 DEVELOPMENT GROUP (ID: 405819903, 7a Bakhtrionis St., Tbilisi), collects, uses, discloses, and safeguards your information when you use our legal services platform.
Lawio operates as an intermediary platform connecting clients with qualified lawyers through the website lawio.ge and related services.
By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (name, email address, phone number)
- Account credentials and authentication data
- Documents and files you upload to the Platform
- Information about your legal matters and case details
- Order history and case status updates
Information We Do NOT Collect or Store:
- Direct communications between you and Partners (phone calls, personal meetings, emails outside the platform)
- Credit card data - all card payments are processed by JSC Bank of Georgia
- Cryptocurrency wallet details - crypto transactions are processed by LLC Whitebit Georgia
How We Use Your Information
We use the information we collect for the following purposes:
- To facilitate connections between you and legal Partners
- To process your orders and track case progress
- To send notifications about case status changes, new documents, and payment reminders
- To process payments and generate invoices
- To improve our platform and user experience
- To comply with legal obligations under Georgian law
We communicate with you through:
- Lawio personal cabinet
- Email notifications
Payment Data Processing
Lawio does not directly process or store your payment card data. Payment processing is handled by third-party providers:
- Bank Card Payments (Visa/MasterCard/Amex): Processed by JSC Bank of Georgia. Your card details are entered directly on the bank's secure payment page.
- Cryptocurrency Payments: Processed by LLC Whitebit Georgia (ID: 405520217, National Bank of Georgia VASP license #0007-9404).
- Bank Transfers: Made directly to company accounts from Georgian or foreign banks.
We only store transaction records (amounts, dates, order references) for accounting and order management purposes.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
All data is encrypted in transit and at rest. We use industry-standard encryption protocols and regularly update our security practices.
Access to your case information is limited to:
- You (the client)
- Your assigned Partner lawyer
- Lawio support team (for coordination purposes only)
Your Rights
Under Georgian law, including the Law of Georgia on Personal Data Protection, you have the following rights:
- Right to access your personal data
- Right to rectify inaccurate information
- Right to request deletion of your data
- Right to data portability
- Right to withdraw consent
- Right to object to processing
To exercise these rights, please contact us at info@lawio.ge or support@lawio.ge.
Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Support: support@lawio.ge
- Website: https://lawio.ge
Acceptance:
By using the Lawio Platform, you confirm that you have read, understood, and agree to be bound by this Privacy Policy.